This privacy policy describes how BKi Software Solutions (“BSS” or “we” or “us”) uses and shares with third parties information provided by users (“users” or “you”) of the UtilityScore website (“Website”).

This privacy policy applies when you use our Website or any other service we offer.

Information We Collect

We collect information that you provide to us when you enter that information on our Website and when we observe which services you use and how you use them on our Website.

We use the information that we collect to provide and improve our services to users of our Website and to develop new and better services.

We will not seek or use any personal information about you such as your name or address but we will retain and use your email address. You may voluntarily provide to us additional information when you open a Profile on our Website or ask for further services and we will collect and use that information.

If you do not wish BSS to use your personal information, please follow the procedure under Access to Your Information below.

Third Party Websites

You may choose to access websites operated by third-parties through links on our Website. Those third-party websites may collect data or personal information about you and your online activities. We do not control and are not responsible for what third parties do with their websites or services or how they handle your personal information. Please consult the privacy policies posted on each third-party website for further information.

Use of Information

The information we collect is used to understand how you use our products and services so we can make them better.

Anonymous, aggregated data is analyzed on a regular basis to understand use of our services and to help us design future products and services. We may share that data with the public or with third parties. For example, we may share data to demonstrate how our services are used or to show trends in use of our services.

Personal information is used for customer support and to announce new products or services. If you choose not to receive communications from us and you may always contact us at to opt-out of those communications, but we reserve the right to use your contact information if we determine it necessary to send you information about products or services you have purchased from us.

We also may share information with third parties who are integral to the use of our products or services or help us with them. In those cases, use of that information is subject to each third party’s privacy policies. If you do not want us to share your personal information with third parties, contact us at

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell information collected from customers.

Access to Your Information

If you wish to correct or delete of any of your personal information held by us or change the way we use your information, please contact us at We will use commercially reasonable efforts to fulfill your request in a timely manner, but not more than 30 days. Even if we delete that personal information from our ‘live’ database, we may nevertheless store it on other databases (including those kept for archival purposes). We also will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


We may amend this privacy policy at any time. We will post the amended version on our Website. If we make any material changes we will notify you by email (sent to the e-mail address in your Profile) or by means of a notice on this Website before any change is effective. We encourage you to review this page on a regular basis for the updates of our privacy practices.

Contact Information

If you have any questions regarding this privacy policy, please contact us at